Information and Reservations

FAQ

Answers to frequently asked questions

1. Where is Chalet Casa al Campo located and what does it offer?

It is located in Via Al Pont, 4, 38086 Giustino (TN), about 900 metres from the centre of Giustino, 1.5 kilometres from the centre of Pinzolo and about 13 kilometres from Madonna di Campiglio. In winter, it is easily accessible on skis, thanks to the direct connection with the ski lifts located in Pinzolo.

The chalet is rented exclusively, making the entire property available, including all common areas. Guests can thus manage their stay in complete autonomy, enjoying maximum privacy and freedom, just like at home.

2. What are the check-in and check-out times?

Check-in is from 4 p.m., while check-out must be completed by 10 a.m. However, if the house is already ready and there are no arrivals scheduled for that day, we always do our best to accommodate guests by allowing early check-in.

3. Are pets allowed?

Pets are welcome, but only if they are accustomed to staying indoors and respecting personal space. This allows us to guarantee comfort and peace of mind for all guests.

4. How many people can it accommodate?

The chalet can accommodate up to 21 people and has 8 bedrooms and 8 private bathrooms.

5. What services are included in the accommodation?

  • Free Wi-Fi throughout the property;
  • Free private parking;
  • Children’s play area;
  • Fireplace, dishwasher, washing machine, dryer, hairdryer, cable TV, radio;
  • Garden, barbecue, balconies/terraces with mountain and garden views;
  • Fully equipped professional kitchen, refrigerator, oven, freezer, blast chiller, coffee machine, microwave.

6. Are cots and high chairs available for children?

Yes, cots for children aged 0 to 1 year and high chairs are available free of charge upon request.

7. Are there any restrictions or special rules?

The minimum age for check-in is 18 years old.
Smoking is not permitted.

8. What attractions and services are nearby?

  • There is a bus stop for the ski slopes 500 metres away.
  • The centre of Pinzolo (restaurants, bars, grocery stores) is a 4-minute drive away.
  • A 10-minute walk away is a sports centre with tennis courts, basketball courts, football pitches and a gym.
  • Nearby you will find the Dolomiti Adamello Brenta Ski Area, Val Rendena, Adamello Brenta Nature Park and the Caderzone thermal baths.
  • Golf course in Caderzone;
    Pineta Park in Pinzolo with various games for children.

9. Are there any discounts or special agreements?

  • Yes, discounts are available upon reservation at:
    Casa Moresc restaurant-pizzeria in Spiazzo (4 km);
  • Ski and bike hire (both standard and electric);
  • Agreement with the Caderzone thermal baths (1 km);
  • Agreements with taxis.

10. What is your cleaning and sanitisation policy?

The property is thoroughly sanitised between stays, following the correct cleaning procedures. Good practices are also adopted for waste management, water and energy consumption, respecting the environment and guest comfort.

11. Which credit cards are accepted?

We accept Visa, MasterCard, and debit cards. Payment by American Express card is not accepted.

12. How do cancellations and prepayments work?

Conditions vary depending on the type selected: by entering the dates, specific terms regarding cancellation and advance payment will be displayed.

13. How is the booking confirmed?

A deposit is required to confirm your booking. The balance will be paid directly at the facility, according to the methods indicated above.